Grow Creator

Refund Policy

Grow Creator’s refund and cancellation policy.

This Refund and Cancellation Policy explains how billing, cancellations, and refunds work for Grow Creator subscriptions, operated by Leumos Private Limited. Plans are billed monthly in Indian rupees through Razorpay. You can cancel at any time and keep access until the end of the current billing period — cancellation stops the next renewal rather than ending access immediately.

Because credits unlock AI analysis that costs us money the moment a tool runs, consumed credits are non-refundable, and the policy sets out the limited circumstances in which a refund may apply. The full policy, including how to request a review, renders in full on this page. Refund questions: hello@growcreator.pro.

In short, you are never locked into a renewal you did not want: cancelling before the next billing date stops future charges while leaving the time you already paid for intact, and any refund request outside that is reviewed individually and in good faith. We aim to respond to refund and cancellation queries within one business day.

Key points at a glance

• Plans are billed monthly in Indian rupees through Razorpay.
• You can cancel at any time and keep access until the end of the current billing period.
• Cancellation stops the next renewal rather than ending access immediately.
• Consumed credits are non-refundable because the AI analysis runs the moment a tool is used.
• A refund may apply only in the limited circumstances the policy sets out.
• To request a review, contact hello@growcreator.pro.

How cancellations and refund reviews work

This summary is for convenience only; the full policy on this page governs. To cancel, stop the next renewal from your account; you keep access until the end of the current billing period, so cancelling part-way through a month does not cut off the tools you have already paid for. Because each credit unlocks AI analysis that costs us money the moment a tool runs, consumed credits cannot be refunded.

If you believe a charge was made in error, or a tool failed to deliver a result you paid for, email hello@growcreator.pro with the email address on your account so we can find the transaction quickly. We review each request against the limited circumstances the policy sets out and aim to respond within one business day.

Why consumed credits cannot be refunded

The reason consumed credits are non-refundable is worth explaining plainly, because it is about how the product actually works rather than a fine-print technicality. Each credit unlocks AI analysis that costs real money the instant a tool runs — the compute that watches a video and produces a result is spent the moment you click. Once that analysis has been delivered, the cost has already been incurred on our side, which is why a used credit cannot be returned. Unused credits in your balance are a different matter, and cancellation never charges you for a period you have not entered.

What the policy is designed to protect is the honest edge case: a charge that genuinely should not have happened, or a tool that took a credit but failed to return a result you paid for. In those situations we want to make it right, so emailing hello@growcreator.pro from the address on your account — with enough detail to find the transaction — gets the request reviewed quickly against the circumstances the policy sets out. This summary is for convenience only; the full refund and cancellation policy on this page governs.

How billing and cancellation actually work

The mechanics are deliberately simple, because billing surprises are the fastest way to lose a creator's trust. Plans are billed monthly in Indian rupees and processed securely through Razorpay; there is no setup fee and no long-term contract holding you in. When you cancel, you are stopping the next renewal rather than ending your access on the spot — so you keep full use of the tools through to the end of the billing period you have already paid for. Cancelling in the middle of a month never wastes the month you bought, and you can re-subscribe later whenever you like.

Because credits unlock analysis that runs the instant a tool is used, the cost on our side is incurred at the moment of that run, which is why consumed credits are non-refundable. Unused credits in your balance are a separate matter and are not charged for once you have cancelled and the period ends. If something genuinely goes wrong — a duplicate charge, a payment that did not deliver the result it should have — we review it in good faith. To start that review, email hello@growcreator.pro from your account address with the transaction details. This summary is for convenience; the full policy on this page governs.

Refund and cancellation questions

Do I lose access the moment I cancel?

No. Cancellation stops the next renewal, and you keep access until the end of the current billing period.

Can I get credits back after using them?

No. Consumed credits are non-refundable because the AI analysis runs the moment a tool is used.

How do I ask for a refund review?

Email hello@growcreator.pro from the address on your account. We review each request against the limited circumstances the policy sets out.

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Canonical: https://growcreator.pro/legal/refund